4 years min. experience running user experience design research.
Have knowledge about Ux best practices, principles & heuristics
Has previously used design software such as Sketch, Invision which will come handy while preparing online usability test
Experience with Online usability testing soft wares such as loop11, usertesting.com, userzoom is a huge plus
Preferred industry experience
- Plan & Conduct research projects including (but not limited to) lab testing, user workshops, focus groups, remote testing, surveys, online testing and contextual investigations for user-testing and feature teams as required
- Communicate key stakeholders about Ux research activities & ask for new requests proactively
- Identify key research activities relevant to each new product
- Ensure positive experiences for Sportsbet customers from a User Design and Experience
- Report back findings in an easy to understand and actionable manner
- Provide appropriate ux recommendations that could be applied to solve painpoints.
- Brief external research agencies, when required, to ensure high quality research is carried out
Ensure research is driving action. Constant reflection of what effectiveness and efficiency
Output delivery, quality, timing.
Decisions made from research