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Job Details

Title: Service Designer

Powerdata Group Consulting
6 Months
$Depends on experience
Justin Davis
Sydney

Must be Australian Citizen
 
Located Sydney

The service designer will work in a multidisciplinary team to build world class government digital services. You will be helping government do the hard work to radically improve government information and services. This is for everyone: you will design to make services easy for everyone to be able to understand and use, with a focus on web standards, usability and accessibility. The service designer will have extensive experience working in Agile and ideally, experience with the Commonwealth Digital Service Standard.

Essential skills and experience
  • Extensive experience in the design of digital services for large organisations and government
  • Demonstrable experience working in a User Centred Design environment
  • Demonstrated experience mapping complex service environments both as is and future state based on insights from user research
  • Demonstrated experience planning, conducting, analysing and making recommendations on user research for delivery teams
  • Demonstrated experience working on operational services
  • Demonstrated experience presenting persuasively to senior stakeholders

Nice-to-have skills and experience

  • Knowledge of the methodology used by the DTA, familiarity with the research and design community within DTA and the APS.

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